SHIPPING & DELIVERY POLICY
At Teams Hoodies, we aim to make your shopping experience simple and convenient. Please review our shipping information below to learn about order processing, delivery times, shipping fees, and tracking.
1. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation. Processing time includes order verification, preparation, and packaging. Orders are not typically processed or shipped on weekends or public holidays.
2. Shipping Fees
We offer standard shipping within the United States with the following rates:
Standard Shipping: $8.99 per order.
Free Shipping: Available on orders over $79.
The applicable shipping fee will be displayed at checkout before you complete your purchase. Orders that qualify for free shipping will have the standard shipping fee waived.
3. Estimated Delivery Time
For orders shipped within the United States, the estimated delivery schedule is:
- Order Processing: 1–3 business days.
- Standard Shipping: 5–9 business days.
Delivery estimates begin after order processing is complete and the package has been shipped. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances beyond our control.
4. Order Tracking
Once your order has shipped, we will provide tracking information when it becomes available. You can use the tracking number to check your package's delivery progress. Please allow some time for the carrier's tracking system to update after shipment.
5. Shipping Address Changes
Please check your shipping address carefully before submitting your order. If you need to correct or update your address, contact us as soon as possible. We will try to make the change before the order is shipped, but we cannot guarantee address changes after shipment.
6. Delayed or Missing Packages
Although we do our best to ensure timely delivery, delays may occasionally occur due to carrier operations, severe weather, peak shopping seasons, or other unexpected circumstances. If your tracking information has not updated for an extended period or your package appears to be missing, please contact us. We will review the shipment information and assist you with the next steps.
7. Incorrect or Failed Delivery
Please make sure your shipping information is complete and accurate. If a package cannot be delivered because of an incorrect address, unavailable recipient, or other delivery issue, please contact us for assistance. Additional shipping charges may apply if a package needs to be resent due to incorrect information provided at checkout.
8. Contact Us
If you have questions about shipping, delivery times, tracking, or your order, please contact our customer service team.
Store: Teams Hoodies
Email: [email protected]
Address: 1341 LAFAYETTE RD, FUQUAY VARINA, NC, 27526-6215, United States